Help

Get unstuck. In plain language.

Step-by-step tutorials for every feature you already use, and plain answers to the questions sellers run into first: accounts, plans, exports, photos, drafts, and contacting support. New here? Start with the five-minute tour.

Step-by-step tutorials

Pick a feature. Follow the steps.

Five plain-language walkthroughs for the things you do most often: write a single listing, turn a photo into a listing, swap a photo background, fill a catalog with a CSV, and create social posts. Each tutorial links straight into the actual feature page.

Write one polished listing from scratch
Type a few facts about one product. Get a title, a description, and a tag set back, ready to copy.

Start tutorial
Turn a single product photo into a full listing
Drop in one photo. Get a title, a description, and tags back — no typing required.

Start tutorial
Swap a photo background without changing the product
Put the product on a clean white, a lifestyle scene, or any background you describe.

Start tutorial
Fill in a whole catalog at once with a CSV
Upload a small spreadsheet of products and get titles, descriptions, and tags back for every row.

Start tutorial
Turn one product into three social posts
Get a TikTok script, an Instagram caption, and a Pinterest pin from the same product facts.

Start tutorial

Still stuck?

Sign in and click the Help button bottom-right to start a chat with the Help bot — it can read your account context and pull the right tutorial for you. For anything the bot cannot handle, email listing-genie@polsia.app and a human will reply within two business days.